The Yukon government (“YG”) Department of Health and Social Services (“HSS”) and Department of Justice (“Justice”) have determined a shared need for improved efficiency within their shift scheduling and shift call-out processes. Currently, staff spend a great deal of time managing shift allocation and the added administrative burden has resulted in scheduling errors, inefficient use of time, and frustration. As a result, these YG Departments have sought out a scheduling management system. It was determined that Shiftboard would be the
implemented system.
Shiftboard is a shift management system which allows Staff Users to manage their shifts via a web or mobile interface. Each Program Area within a department will be siloed, and only available to Users employed within that Program Area. This system will be used for the managing
of YG staff shift and schedule management only, and will not include client records or information, or sensitive HR information of the YG staff (e.g., medical benefits received by the YG staff, reasons for absence).
It is anticipated that the system will be available for staff use sometime in 2022.
Shiftboard Scheduling System
YG Online Marketplace - Vroozi
The Yukon Government is implementing a one stop shop procurement solution and has chosen Vroozi as the e-procurement vendor. Vroozi offers an entire suite of procurement solutions, facilitates seamless digital supplier collaboration, and improves the efficiency and effectiveness of procurement and financial operations. The accounts payable platform automates the procure-to-pay process and includes business purchasing, supplier invoices, payments and spend management.
The Vroozi launch will include Vroozi Purchase (which includes Catalog, Marketplace, Integration, Invoice + Intelligence), Supplier Portal and Vroozi Analytics modules.
Indigenous Training Program
The Department of Highways and Public Works (HPW) is committed to support the implementation of Breaking Trail Together , a 10-year strategic plan to achieve a representative Yukon public service that is inclusive of the Yukon First Nation people. One of the ways for HPW to support this strategic plan is by implementing a new Indigenous Training Pilot Program through the Supply Services Branch.
The Indigenous Training Pilot Program is a new program in the Yukon Government with the anticipation for implementation starting November 2022. This pilot program has the desire to increase Indigenous representation in the government as another crucial step toward reconciliation. It also aims to help Indigenous youth to the the Yukon Government workforce by providing suitable on-the-job training to facilitate skill development, training, and mentorship as well as other supports which will create a safe, supportive, and rewarding work experience for all Indigenous recruits.
LifeWorks
The LifeWorks Employees and Family Assistance Program (EFAP) will support the Yukon Government's employees and their family members with full spectrum access via a wellbeing technology platform. This platform and application will improve employee health and overall productivity with 24/7/365 support that can be accessed through the LifeWorks wellbeing app on any smart device or computer.
This PIA will assess privacy considerations associated with the new access points such as the authentication processes and linking employee accounts through the Single Sign On Process.
Better Buildings Program
The Better Buildings Program (BBP) is a shared service initiative between the Departments of Community Services and Energy, Mines and Resources. This new program will provide Yukon property owners with funding to undertake energy-efficient retrofits to improve energy performance to residential and commercial buildings.
Water Board Website
Yukon Water Board Secretariat is seeking to refresh its website to improve usability and provide a more intuitive, flexible, and informative digital experience to the public. Develop a redesigned website on Drupal 9 with Drupal enabled search capabilities and integrated with Auth0. The new website (referred here as “the Water Board Website”) provides users with a more intuitive, robust, and flexible user experience. The new site includes a file repository hosted internally and private viewing functionality for Water Board and WB Secretariat staff.
Mobile Crisis Unit
The Health and Social Services’ (HSS) Mental Wellness and Substance Use Services (MWSU) is collaborating with the Yukon Royal Canadian Mounted Police (“RCMP”) to form a Mobile Crisis Unit in Whitehorse that will increase support to individuals experiencing a mental health crisis.
A 911 call can be dispatched to the Mobile Crisis Unit (or “MCU”) when it relates to a mental health issue or suicide risk. A Mobile Crisis Unit is comprised of a Mental Health Clinician from MWSU (“the Clinician”) and a Yukon RCMP officer, who travel to the place where the individual is located to provide them with immediate support.
It is worth noting that the Mobile Crisis Unit will operate during specific hours only. Indeed, although Yukon RCMP are available 24/7, the Mobile Crisis Unit will have limited hours that reflect the highest volume of mental health calls.
Class 3 & 4 Quartz Pre and Post-Season Online Reporting
Class 3 and 4 quartz mines are assessed by the Yukon Environmental and Socio-economic Assessment Board (YESAB). Class 4 quartz mines also require a water license. Both YESAB and the Water Board maintain public registries online (see Waterline and the YESAB Online Registry). In addition, section 5 of the Quartz Mining Act states that "All books of record and documents filed in the office of a mining recorded shall, during office hours, be open to public inspection free of charge." This includes class 3 and 4 pre and post season reports. While personal information may be contained in these registries and reports, it is by no means sensitive.
Mineral Resources branch (MRB) requires authorized class 3 and 4 quartz mining operators (Operators) to complete pre and post-season reports per s.9(2)(d)(ii) of the Quartz Mining Land Use Regulations. These reports help MRB monitor and ensure that Operators are compliant with their authorizations.
Historically, operators have submitted completed forms by email, mail or fax to the branch and information is saved on YG network drives. This process is inefficient because it is difficult for staff to track which Operator has submitted what report and makes it impractical, if not impossible to compile and map ground disturbance by area Furthermore, MRB has no control over the format and the quality of information being submitted.
The new reports, which will be completed by Operators in a Survey123 web app and saved to ArcGIS online as well as to YG's Geospatial warehouse will help MRB to streamline operations, improve data integrity as well as increase operational efficiencies.
in1Touch Licensing Online System
The Professional Licensing and Regulatory Affairs (PLRA) branch in Community Services Regulatory Affairs and Consumer Services program is implementing an online licensing system to manage the registration, licensing and regulation of Licensed Professional Nurses (LPN), Registered Psychiatric Nurses (RPN) and Physiotherapists. This new system, in1Touch, replaces current paper-based processes, and will allow for licensees to manage their applications and license renewals online.
The information collected, used and disclosed by PLRA is made in accordance with the Licensed Practical Nurses Act and Health Professions Act (Registered Psychiatric Nurses and Physiotherapists) and related regulations.
MyYukon Service
MyYukon is a personal identity program of the Government of Yukon’s (YG’s) Highways and Public Works department that will provide members of the public and businesses with a single sign-on to Government of Yukon services, as well as an end-user portal for managing access and utilization of online services.
MyYukon authenticates and assures the identity of the end-users for any integrated YG service, from any department or branch. MyYukon will collect, use, and disclose a limited set of personally identifying information for the purpose of establishing user identity. Individuals themselves control and authorize which online services they wish to access and to which their MyYukon information will be linked and
disclosed.
Basic accounts will access services that do not require verified identity. Verified accounts establish a verified ID by confirming identity information matches a source of truth. For individuals, this will be the Motor Vehicles database. Verification can then also include credential validation, in which a YG agent confirms the digital identity matches an individual who appears before them.