The Department of Energy, Mines and Resources (EMR), Energy Branch, delivers energy efficiency programming to residential and commercial clients. Due to a 300% increase in program funding, developing a robust data management system will play a critical role in managing program expansion.
The purpose of the e-Rebates project is to enable the public to apply online for rebates and the ability to view energy program information.
The online form submission will improve the client's access and experience of applying for and receiving energy rebates. The initiative will reduce the lead time between client rebate submission and payment, simplify documentation requirements and reduce errors. Additionally, it will reduce administrative burden and data entry errors.
The objective of this initiative is to shorten the rebate payment timeframe from 8 weeks to 4 weeks. The Energy Branch will deploy a software as a Solution (SAAS) application system that will replace the existing developed in-house Access database to support this initiative.
