The Yukon Department of Health and Social Service (“HSS”), Continuing Care (“CC”) division is implementing its Nav-CARE program for HSS clients. Nav-CARE is a volunteer program that is being implemented in health organizations across Canada that supports the quality of life of persons living with declining health. Through the program, CC will train volunteers and match them with HSS clients to help those clients and their families access resources and services in their communities, while providing companionship and emotional support. Nav-CARE volunteers will not provide medical care or medical supports to HSS clients. This PIA will focus on the privacy considerations of CC’s Nav-CARE program and will review the collection, use, and disclosure of PI and PHI involving CC’s Nav-CARE program.
