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# New virtual care options for Yukoners

The Government of Yukon and the Yukon Medical Association have worked closely together over the past few days to quickly set up new options for virtual care. All Yukoners now have the option to have their regular doctor’s appointment by phone or virtual health, using the doxy.me platform. This action is in response to COVID-19 and supports Yukoners while social distancing.

Yukoners can find the virtual health link to their doctor at yukon.ca/covid-19. Patients can also connect with their doctor by phone if they prefer, or as a back up in the event of internet outages. These new options will ensure that Yukoners experience minimal disruption to their ongoing health care while the territory manages the COVID-19 situation.

Patients should book appointments as they usually do and determine the best option for their specific needs with their physician’s office.

The Yukon Medical Association represents Yukon physicians.

> As we all practice social distancing and work to prevent the spread of COVID-19, it is important that Yukoners still receive the care they need. Thank you to all our dedicated and caring physicians who are committed to ensuring that Yukoners get the medical care they need. This new tool will help ensure that patients, physicians and medical staff stay safe and healthy.

> As your doctors we are committed to ensuring your healthcare is ongoing through this crisis. We are committed to providing safe care by adhering to social distancing practices in our clinics. We are asking Yukoners to be honest with us when screened for symptoms and exposures. We will ensure you get the care you need in the right location. The safety of your neighbours and your health care providers will depend on people telling the truth. I want to thank Yukon physicians for their commitment to their patients and the health care system as the pandemic unfolds and I want to thank our patients for your understanding and support. We are in this with you.

Quick facts

- Yukon.ca/covid-19 has all the information Yukoners need to use doxy.me.

- Doxy.me is a simple and secure telemedicine solution.

- If you plan to see your doctor via virtual health, click on their link at the time of your appointment and you will be placed in their virtual waiting room.

- Patients should expect to receive phone calls from “blocked numbers” when their physician is calling them.

Media contact

Sunny Patch
Cabinet Communications
867-393-7478
sunny.patch@gov.yk.ca

Pat Living
Communications, Health and Social Services
867-667-9545
patricia.living@gov.yk.ca

News release #:
20-068