Heidi Health Medical Scribe Solution

The Government of Yukon, Department of Health and Social Services, has procured an artificial intelligence (AI) – powered medical scribe and dictation solution, Heidi, that will be used by Integrated Health Services (IHS) employees, including contracted physicians, within the following clinics and any future IHS clinics, currently: 1) Centre de Santé Constellation Health Centre; 2) Whitehorse Walk-In Clinic; 3) Yukon Healthy Living Program; 4) Dawson City Medical Clinic; and, 5) Yukon Midwifery Program. IHS has selected the ‘Together’ Heidi package, which provides the following features/functions: 1) Create patient profiles and link transcription sessions; 2) Transcribe clinical sessions or encounters; 3) Dictate clinical summaries and/or letters; 4) Generate AI-powered notes and note templates; 5) Generate AI-powered documents and document templates; 6) Use or create community templates; 7) Create voice styles (configure Heidi’s writing style and level of detail); 8) Add context (document additional information that should not or does not need to be orally communicated); 9) Select a brain hemisphere (configure the way Heidi thinks when generating notes and templates); 10) Use Heidi memory (pre-save information to improve the accuracy and quality of notes and templates); 11) Find and replace information (apply broad changes to like text across generated notes and documents); 12) Ask Heidi (ask questions or give commands via the AI-powered tool); 13) Email and/or export notes and documents; and, 14) Use Heidi Everywhere (access Heidi across devices/applications).

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Metadata information

Assessment details

Public body Health and Social Services
Privacy impact assessment number HSS-PIA-2025-06
Date of approval 2025-07-11


Publication details

License Open Government Licence - Yukon
Date published 2025-08-27
Date updated 2025-08-27