The Homeless Individuals and Families Information System (“HIFIS”) is a case management system designed to better understand the needs, resources, and required supports for the community. HIFIS is provided and developed by the Canadian Federal Government, Employment and Social Development Canada (“ESDC”), for use by governments and non-profits within Canada to aid in their support of the homeless and precariously housed populations.
The Yukon has determined that use of the HIFIS system by the Whitehorse Emergency Shelter (“WES”), would be beneficial to both case workers and individuals. As such, The Government of Yukon has entered into an agreement with ESDC and has been granted a license for use of the HIFIS system. The Agreement can be found at Appendix 6. At this time, HIFIS will be used exclusively by the WES, as managed and run by the Government of Yukon, Department of Health and Social Services (“HSS”).
HSS will host its own instance of the HIFIS system on the YG Servers, located in Whitehorse. Currently, WES uses the HIFIS system exclusively for registration and bed allocation. It is the intention of the WES to gradually increase their use of the other client and information management functionalities of HIFIS for case management and to enhance to provision of care provided to clients.
