The Adult Protection Services (APS) project is intended to create an electronic case management system capable of responding to the requirement to better track the safety, service and developmental needs of adults involved with the adult protection system. Moving away from intense paper-based tracking systems through the creation of an electronic case management system allows social workers more time to focus on client services. This in turn helps support people’s lives by helping families experience better security, safety, well-being and positive outcomes. An increased ability to demonstrate enhanced security and privacy of program data is also expected as an outcome given the increase in the amount of client data stored within a secure system.
Adult Protection (APS) case type
Envoke - Email Communication Distribution
The Department of Health and Social Services (HSS) is modernizing its health care cards and all eligible Yukoners will receive a new health care card over the next year. To ensure all contact information is up to date prior to new cards being mailed out, HSS is notifying all eligible Yukoners to ensure contact information is reviewed and updated if necessary. To update their information, Yukoners are required to either phone or visit the Insured Health Services (IHS) office in Whitehorse or the territorial agents in rural communities. In order for the Yukoners to receive timely notice, UHS plans to use Envoke to notify all eligible individuals and provide Yukoners with information on how to update their contact information prior to the new health care cards being mailed.
Plexia 2.0
The Department of Health and Social Services has implemented Plexia Electronic Medical Systems Inc., software development that offers an electronic medical record (EMR) solution. Plexia EMRs are digital records that primarily serve healthcare providers or organizations in managing patient interactions and encounters. Clinicians, along with their agents (e.g., Medical Office Assistants “MOA”) maintain the computer-based patient record, which encompasses various patient details such as demographics, medical and drug history, existing health conditions, risk factors, diagnostic information from lab results, and findings from diagnostic medical imaging. Additionally, the EMR includes clinical notes and consultation requests to provide a comprehensive patient profile. Other EMR functions and features may include billing, scheduling, order entry for medications and tests, alerts, reminders, and clinical decision support.
Radon Data Management
The purpose of this initiative is to collect and analyze radon data in order to provide Yukoners with an updated Radon Map and to bring evidence to inform policy and program decision and action. The map will display a summary of radon levels recorded in homes across the territory. This map allows Yukoners to see the proportion of tested homes in their community that are estimated to have high levels of radon, and what these levels of radon mean for their risk of lung cancer.
Yukon Health Care Insurance Plan Card - Vendor for Central Issuance
This initiative is for the production of Yukon Health Care Insurance Plan (“YHCIP”) cards issued by the Yukon Government Department of Health and Social Services (“HSS”). The YHCIP Cards will be produced at a third-party contractor facility named Giesecke+Devrient (“G+D”), operating as Veridos, (“the Vendor”) located in Markham, Ontario, Canada. The Vendor is the service provider contracted to print the YHCIP Cards on behalf of HSS. The Vendor will only take over the physical printing (production) of the YHCIP Cards. The authority and processes by which HSS approves the issuance of YHCIP Cards to individuals will remain unchanged. The Vendor will replace the paper-based card printing technology currently used by HSS. Current security standards across North America are for laser-engraved polycarbonate YHCIP Cards, which the Vendor was contracted to produce. By partnering with the Vendor, the Yukon government aims to establish a reliable, high-security card printing service with the aim to improve the security, integrity, and overall quality of Yukon government-issued credentials.