23-0420

Looking for any information regarding Medical Transfer Protocol Suite, the MedEvac triage software developed by Priority Dispatch. When was MTPS first used in the Yukon? Staffing to operate MTPS Complaints about MTPS MTPS Issues MTPS bugs MTPS failures MTPS glitches MTPS efficiency How many Yukon MedEvac cases per year on average since 2020? How does MTPS work in the field? How many dispatchers are required to operate MTPS? How many times has MTPS been used in Yukon MedEvac cases? How many issues have been reported in cases that used MTPS? (high priority marked low priority, inaccessible equipment or medication, system glitches, etc) How much does MTPS cost per year (in terms of the software and staffing dispatchers to operate the software)? How many complaints about MTPS have come from MedEvac staff? How many complaints about MTPS have come from patients or families of patients? How many times has an MTPS issue been referenced in cases of patient deaths? Protocol for complaints and concerns regarding MedEvac. Protocol for complaints and concerns regarding MTPS specifically. Who oversees MTPS use in the Yukon? Why was MTPS purchased in the first place? What additional training is involved with traditional triage? How much does that additional training cost? Is this training available in the Yukon? Is MTPS faster than triage staff? Is MTPS more efficient than triage staff? Does MTPS make as many mistakes as triage staff? Timeframe: January 1, 2021 - November 22, 2023

Final Response documents: 
ChampsValeurs
Date of Request
Tuesday, November 28, 2023
Fees
No
Response type
Granted in part
Summary type
Access summary
Public body
Health and Social Services
Publisher
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