Highway and Public Works (“HPW”) eServices is leading a strategic effort to modernize, standardize, and digitize services by increasing their capabilities in terms of the complexity of and the range of services offered to Yukon Government (“YG”) Departments. The implementation of DocuPhase will help expedite the building and conversion of online forms with complex business logic and dynamic workflows, as well as minimizing the effort required by Departments to complete required privacy impact assessments.
HPW eServices Branch will offer the use of DocuPhase to other YG Departments. DocuPhase allows for Departments to create online forms and their required workflows. While the overall DocuPhase system will be managed and supported by eServices, the Personal Information (“PI”), or Personal Health Information (“PHI”) that may be collected via the forms will be determined and approved by the Department. This includes other considerations such as consent for the collection, limiting collection, and any use or onward disclosure of the information. As will be detailed below, these considerations are not within the scope of this PIA but will be included within the privacy assessments conducted by each Department.

The Yukon Government (YG) is implementing Envoke, a new email communication platform. Envoke is a Canadian owned and operated company that specializes in working with communication professionals. While other email platforms, such as MailChimp or Constant Contact, are designed for marketers to generate commercial revenue, Envoke focuses on facilitating effective and compliant communication. All client data is maintained on servers in Canada and service support is provided from within Canada as well. Envoke works with organizations such as government agencies, municipalities, universities, regulatory bodies, healthcare providers, financial institutions
and more. Envoke is very user friendly, and administrators can easily manage their accounts, departments, messages, and subscriptions. It has many privacy and security features in place as well as ensures Canadian Anti-spam Law (CASL) compliance. The application includes tools to automatically collect, track and upgrade to express consent under CASL and all types of implied consent expiry dates are tracked to automatically suppress emails where consent is no longer valid.

This PIA is an update to the existing HPW-PIA-2023-10 covering the spatial data and the two distribution platforms currently on offer by the Geomatics Yukon unit in the eServices for citizens branch of the Yukon Government. The GeoYukon is an interactive mapping application containing the Government of Yukon's authoritative and current mapping data, provided as a free public service. With the current update, it will include the ArcGIS Online cloud hosting platform for sharing web maps and web mapping applications using this link: https://yukon.maps.arcgis.com/.

This pertains to the production of Yukon government identification cards, specifically the driver's licenses and the general identification cards (GICs), issued by the Department of Highways and Public Works (HPW), Transit Services, Motor Vehicles Branch. GICs are issued if the individual does not have authorization for a Drivers License.

Veridos will replace the outdated card printing technology currently used by HPW as it no longer meets the updates security standards required for government identification. The outdated process includes in-house printing and laminated-based security. Current security standards across North America are for a laser engraved polycarbonate ID card, which is not producible by HPW independently. By partnering with Veridos, the Yukon Government aims to establish a reliable, high-security card printing service and improve the security, integrity, and overall quality of Yukon government-issued credentials.