Public engagement is an important aspect of government projects and as such the Yukon government (YG) sought out a standard tool known as "PlaceSpeak", as a new community engagement solution. PlaceSpeak is a Canadian online, location-based citizen engagement platform used for the public engagement process that enables members of the public to share ideas, comments, and concerns on topics impacting them and their community. Citizens can be restricted however to only those within specific geographical boundaries on any single topic, allowing for engagement with directly affected citizens only. feedback data is authenticated to place and geospatially segmented and cane be used to support evidence based decision-making and public policy development.
PlaceSpeak
YG Online Marketplace - Vroozi
The Yukon Government is implementing a one stop shop procurement solution and has chosen Vroozi as the e-procurement vendor. Vroozi offers an entire suite of procurement solutions, facilitates seamless digital supplier collaboration, and improves the efficiency and effectiveness of procurement and financial operations. The accounts payable platform automates the procure-to-pay process and includes business purchasing, supplier invoices, payments and spend management.
The Vroozi launch will include Vroozi Purchase (which includes Catalog, Marketplace, Integration, Invoice + Intelligence), Supplier Portal and Vroozi Analytics modules.
Indigenous Training Program
The Department of Highways and Public Works (HPW) is committed to support the implementation of Breaking Trail Together , a 10-year strategic plan to achieve a representative Yukon public service that is inclusive of the Yukon First Nation people. One of the ways for HPW to support this strategic plan is by implementing a new Indigenous Training Pilot Program through the Supply Services Branch.
The Indigenous Training Pilot Program is a new program in the Yukon Government with the anticipation for implementation starting November 2022. This pilot program has the desire to increase Indigenous representation in the government as another crucial step toward reconciliation. It also aims to help Indigenous youth to the the Yukon Government workforce by providing suitable on-the-job training to facilitate skill development, training, and mentorship as well as other supports which will create a safe, supportive, and rewarding work experience for all Indigenous recruits.
MyYukon Service
MyYukon is a personal identity program of the Government of Yukon’s (YG’s) Highways and Public Works department that will provide members of the public and businesses with a single sign-on to Government of Yukon services, as well as an end-user portal for managing access and utilization of online services.
MyYukon authenticates and assures the identity of the end-users for any integrated YG service, from any department or branch. MyYukon will collect, use, and disclose a limited set of personally identifying information for the purpose of establishing user identity. Individuals themselves control and authorize which online services they wish to access and to which their MyYukon information will be linked and
disclosed.
Basic accounts will access services that do not require verified identity. Verified accounts establish a verified ID by confirming identity information matches a source of truth. For individuals, this will be the Motor Vehicles database. Verification can then also include credential validation, in which a YG agent confirms the digital identity matches an individual who appears before them.
FormStack
The TMB Safety and Operations Unit had developed and is using online forms (FormStack) for collecting and managing program information. These online forms are the New Hire Form, Driver Evaluation Form, and the Notification of Event Form.
FormStack is the data management solution that has been selected during a previous pilot wherein users of the forms include employees and management. The use of FormStack software for online forms will facilitate collection of Operational Management System data at TMB Safety and Operations to ensure Occupational Health and Safety Regulations are being met.
Yukon 511 Project
Yukon government's (YG) Transportation Engineering Branch (TEB) leads and supports the Intelligent Transportation Systems (ITS) within YG. Part of this program development is the replacement of 511. TEB have historically been providers of bridge and highway work exclusively across Yukon, however, the branch has expanded with a team for ITS development and deployment. This team supports, leads and implements ITS projects across the Transportation Division and YG.
The Transportation Maintenance Branch (TMB) supports Yukon's multi-modal transportation systems. This is done with YG staff maintaining roads to a level that ensures safe and efficient use. Between TEB and TMB, is the management of highway rights-of-way and other lands and assets required for transportation purposes. Both branches develop and maintain 4,821 kilometers of Yukon roads.
YG currently has 11 highways and Yukon has a population of approximately 40,000, majority of which reside in Whitehorse. Most communities have cell connectivity, however, along most highways there is no cell service. Yukon's highways connect to British Columbia, Northwest Territories and Alaska. Temperatures can vary between -50C and +30C through the year.
Currently, 511Yukon.ca is managed externally using the Telenium 511 system. This system is outdated and not adaptive to the constant technological change, and staff and public expectations of such a system.
YG requires a new Advanced Traveller Information Management System (ATIMS) to replace and improve upon the existing 511 Yukon platform, increase efficiencies on data management and provide a safety-driven, user-friendly interface to the public.
The development and evolution of the new Yukon 511 solution is an integral part of the Territory's future long-term transportation strategy. The new Yukon 511 is a cloud-based software called Travel-iQ provided and developed by IBI Group (IBI). The new Yukon 511 provides a secure, modern and supported system that provides centralized data management and a user-friendly ATIMS.
In replacing this system, the key functionality is focused on:
*road condition and traffic management;
*incident management;
*road and weather information systems;
*traffic control and management;
*work zone safety;
*Weight and bridge management; and
*data collection and management.
This new functionality includes providing detail information collected from various infrastructure elements put in place by the TEB ITS team, such as Mini road weather information systems, a data logger for roadbed temperature senor, radar traffic classifiers and traffic cameras. The information is then laid out on a visual map of the Yukon, allowing the public to see events, alerts, road closures and much more information.
A part of the new Yukon 511 system includes the ability for users to create an account if they wish. A user account is not required to use the Yukon 511 system. if a user signs up for an account, it allows for the user to create and save customized routes, create and save alerts for routes, create and save emergency alerts, set map layer preferences and personalize the camera view function (to display specific camera images).
No personal information is purposefully collected by any of the ITS infrastructure discussed above. however, the traffic cameras may inadvertently collect a person's image or an image of their vehicle. Please see the Traffic Cameras PIA for additional information.
The Yukon 511 system is accessible via website as well as a mobile application. The information in the system is the same between the website and mobile application. If the user chooses to provide the information while using the mobile application, route calculations and geolocation identification are collected. There is also an option to use the system over the phone, via an interactive voice response system (IVR), in which case a telephone number and audio recording of the telephone prompts are recorded for system improvement and audit purposes.
Web and audio analytics are also collected and used for system evaluation and improvements.
Traffic Classifiers
Yukon's Department of Highways and Public Works, Transportation and Engineering Branch (TEB) is responsible for a variety of activities, including transportation planning, monitoring the condition of transportation infrastructure for planning and management purposes and road infrastructure safety analysis. As a part of carrying out these responsibilities, TEB leads and supports the Intelligent Transportation Systems (ITS) within the Yukon Government (YG).
ITS is implementing a Traffic Classifier system (the" System") for the purpose of traffic safety analysis and improvement. The system consists of a camera ("Camera") that captures live stream video, which is connected to the traffic classifier, the TrafficEmbedded unit. ("Unit"). The Unit contains an Al engine (FLOW) which analyzes the video stream and extracts data. These non-image traffic insights are then sent to a FLOW Insights dashboard for use within TEB. As soon as the image is processed, there is no longer any personal information included in the system, it is only analytics. A System visualization is attached in Appendix E.
The non-image traffic insights, containing no personal information, can also be sent on further and used for smart city platforms, LED signs and as a basis for signal/traffic lights control.
The purpose of the System is to capture how roads, sidewalks, airports, and multiuse trails are used and at what volume allow YG to make informed decisions regarding speeds, safety information and future planning. The System works by classifying the images from the Camera according to specific parameters. The classifications include large mammal, vehicle, plane, bike, person, and others. The System can count the number of each class, track trajectories, near misses and collisions between and among classes, speed, traffic violations, and more. The information can be used by TEB to make changes to traffic lights, automatically activate roadside signs or pedestrian signals and other safety related information. TEB can also use the information to understand the frequency of use of various roads and pathways.
The only personal information collected by the System is the live-stream video captured by the camera and fed into the Unit. This could be video of a person or of their vehicle. There is no storage of the image within the Camera or Unit. Once the video stream reaches the Unit there is no further transmission of the images. There is no ability to go into the System and pull historical video feeds. All analysis occurs in real-time, in milliseconds, within the Unit.
This is not a surveillance system, rather a classification and counting system.
During system set up and maintenance, access can be granted to the live video stream in order to configure conditions for analysis and to train the artificial intelligence in classifying images. There are two options for HPW-TEB staff to access the live feed, either they will need to take a computer to the traffic classifier location, or they can connect the traffic classifier to the internet and can then access the video feed via VPN. Data From Sky, the Unit creator, can also access the live video stream, only when their specific VPN is enabled by TEB staff, and assist in system configuration and troubleshooting. The video feed is not accessed on any sort of regular basis or used for other purposes.
Auth0
To manage the user authentication and log on to the Yukon Government ("YG") online systems and services, YG has decided to use the Auth0 Authenticator to facilitate a Single Sign on (“SSO”). SSO occurs when a user logs in to one application and is then signed into other applications automatically, regardless of the platform, technology, or domain the user is using. Citizens or other users sign in in a single time and are then logged on to any of the affiliated systems/services they are authorized to utilize.
Auth0 will be used by YG staff (“Staff Users”) to manage the log-on process to multiple government systems, as well as by members of the public (“Public Users”) who require access to various YG government online services. Though the Staff and Public Users will follow largely the same process, they are discussed separately in the Privacy Impact Assessment to ensure that the differences are documented.
The Department of Highways and Public Works (“HPW”) is the department responsible for the management of Auth0 and the collection of the information, however, Auth0 may be used by any YG Department of program area for their systems. As such, this PIA will focus on the broad use of Auth0 throughout YG.
YuDriv Online Services
The Department of Highways and Public Works (“HPW”) has created a suite of Online Services (“OLS”) for online access to selected services and documents provided by their Transport Services Branch (“TSB”). The OLS will allow for authenticated Online Users to access a suite of services online, without the need to present in-person at a government office. The OLS will facilitate members of the public having online, self-serve, access to several TSB services currently provided in person at TSB locations across the territory.
The OLS system will be integrated within the existing YuDriv system, which is a staff-facing electronic information management system used across TSB to manage workflows, provide individuals with permits and other documentation, and manage any required payments. YuDriv is an application-based solution that is hosted on YG servers, with data residing in Yukon. The YuDriv system will be the ‘source of truth’ for the OLS and all records and requests will be matched against the records held in YuDriv.
Online Users of the OLS will access the e-services through an account they create and managed online. The online account will gain access to OLS by binding the online account to a TSB client. Online accounts are created by the user online by entering basic account information and receiving an activation key. Online users can gain access to OLS only by binding the HPW online account to the HPW TSB YuDriv user. OLS will use an online account process that can easily be converted to use MyYukon when it is available
ATIPP Central Shared Service
The central shared service Access and Privacy Analyst have the role of Designated Access Officer (DAO) for client public bodies. A DAO is a public body's employee designated in writing as per section 87 (1) of the ATIPP Act. From this point forward in this PIA, the central shared service Access and Privacy Analysts will be referred to as DAOS.
This initiative produces capacity for public bodies to comply with the ATIPP Act through delivery of a centralized service for response to access requests for information. The DAOS deliver services for the public bodies who engage in the centralized service. The DAOs work in a central location in the ATIPP Office, have access to joint resources, and apply a consistent central process to handle and respond to access requests.