LanguageLine provides on-demand access to language translation services. This includes telephone and remote video services through “LanguageLine InSight Video Interpreting”. The interpreting services are available in over 240 languages, 24 hours day, 7 days a week. All of
their interpreters are trained in medical, financial and legal lexical fields.
LanguageLine Interpreting Services
Environment Trivia Games (Kahoot)
The Wildlife Viewing Program offers various activities and programs to the public to inform them about the Yukon wilderness. One of the activities include hosting a trivia night for members of the public. Due to the pandemic, the Wildlife Viewing Program was restricted from hosting certain in-person events for a couple of years. As a result, the trivia nights were converted into a digital process using Kahoot to host the trivia games. This also enabled Wildlife Viewing Program to reach a wider audience and limit the amount of in-person interactions (i.e. departmental staff no longer are required to circulate and collect papers from contestants).The Wildlife Viewing will utilize Kahoot software making it easier for Wildlife Viewing Program to disseminate information about Yukon wildlife to the public, and it is more engaging and fun for users. The Department of Environment will not collect any personal information, however, Kahoot does allow users to use its services with or without a Kahoot account. The PIA focuses on how the department will manage the data which may include personal information.
HPW - Automatic Vehicle Locators (AVL)
In 2018, Fleet Vehicle Agency initiated a pilot project to use telematics in Yukon government's (YG) HPW. 262 telematics units are currently installed in pool and annual assigned vehicles. Now, for a variety of reasons including vehicle efficiency studies, fleet right-sizing and employee safety, FBA and TMB are expanding the program, likely in corporation with other YG fleet operations (like TMB's light-duty fleet and Wildland Fire's trucks).
The intention of the initiative is to install AVL (Automatic Vehicle Locators) or use OEM AVL that are included in new vehicles for HPW asset management.
The AVL system is GeoTab, which uses Google cloud servers for data storage and Canadian data storage is housed in Quebec. However, there is a plan moving forward of importing the data into geospatial data warehouse which will be handled by the YG-HPW-ICT. If that happens, appropriate update to the PIA will be conducted and an Information Management Service Agreement (IMSA) will be provided.
Rural End-of-Life Funding
The Rural End of Life Funding Program (REOL) is a new program offered by the Department of Health and Social Services (HSS), Continuing Care (CC) Homecare branch. The REOL program will provide funding for homecare clients living in the Communities to hire additional support, beyond what is provided directly by CC Homecare. The REOL program aims to provide autonomy to clients by allowing them and/or their Substitute Decision Maker (SDM) to decide who will provide care, and when and where that care is provided. The REOL program seeks to increase the quality of care and provide options for those clients at end-of-life who wish to remain in their community, rather than travel to Whitehorse for palliative services.
Vitalware System
This PIA is being conducted to update the PIA originally conducted on the Vitalware software in 2017. Vitalware is an electronic information management software used by the Government of Yukon (YG) Vital Statistics branch (“Vital Statistics”) to manage forms and information collected from the public for birth registrations, death registrations, marriage registrations, name changes, sex changes, and certificate ordering; the collection of information from medical professionals for birth registrations and death registrations; the collection of information from funeral homes for death registrations; and the disclosure of these birth registrations, death registrations, name changes and sex changes to various entities.
iMazing
This initiative involves the on-premises implementation of the DigiDNA SARL’s iMazing software to enable HSS staff to securely export text message communications (i.e., SMS, MMS and iMessage chats) with their patients/clients and internal as well as external healthcare providers from their HSS-issued iPhone to a HSS-owned computer. The export includes:
• Message status: sent, delivered or read;
• Subject line of messages; and
• All attachments: photos, videos, audio, contacts, location, links within the message.
Aviation Public Website
Transportation Aviation Branch is developing a website to provide public information relating to the flight activity, passenger information and information for aviation business and other stakeholders. This is like other airport websites worldwide.
YG Online Marketplace - Vroozi Update
The purpose of this PIA is to update the change in access for the Suppliers using Vroozi. Suppliers will not be using MyYukon, Auth0 or CitizenOne to create their Vroozi account.
Customized Backend System
The Government of Yukon (“YG”) Department of Health and Social Services (“HSS”) is looking to streamline the form submission process for individuals by utilizing an electronic Application Form (“Form”). This Form will collect personal health information (“PHI”) from individuals and will be used to register for services provided by HSS. The systems and other technical security and storage considerations are managed by the Department of Highways and Public Works (“HPW”) Information Communication Technology branch (“ICT”) under the authority of the Information Management Services Agreement. No information will leave the territory for processing or storage.
Engaging People with Lived Experience in HSS
Through Putting People First, Health and Social Services has committed to meaningfully engage People with Lived Experience in the design, implementation, quality improvement and evaluation of health and social services programs. To support Yukoner’s participation in health system changes and improvement initiatives, the Experience and Engagement Team serves as the primary contact for People with Lived Experience and project staff seeking to engage. Our initiative includes building collaborative relationships with a diverse group of stakeholders to recruit, orient, support and mentor People with Lived Experience and Health and Social Services staff through engagement initiatives. Additionally, the Experience and Engagement Team aims to build a network of People with Lived Experience. This network would be comprised of People with Lived Experience who are interested in participating in more than one engagement initiative and who are interested in receiving regular updates and requests from the experience and engagement team.
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